Public Knowledge Base articles
Articles available to all users.
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Change your HCDE password
Use the link below to change your HCDE password https://account.activedirectory.windowsazure.com/ChangePassword.aspx
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How to check and update your computer in Windows 10, at Home or at HCDE
How to Check and Update your computer in Windows 10, at Home or at HCDE By default, Information Technology Services applies patches and updates weekly, occasionally these are delayed or pending. This is how to kick off the updates manually. To Check for Windows Updates, click the bottom left Windows icon, and type ‘updates & security’, it should show a link to ‘Check for Updates’ , or type in ‘Windows Updates’, both will work. Press Enter Key or click the Icon to open. Your screen should look something like this. If it says, ‘You’re up to date’, and the date is within the past couple of days, you are done. If it says updates pending and it shows ‘Install now’ button, click to install (the updates). Reboot if it asks to. You can also click ‘Check for updates’ if the date of the last update was last week or more. If your screen looks something like this, click the ‘Install now’ button, you should always install the latest patches or updates. You will see the updates progressing, if it asks to reboot to apply the fixes, please reboot. Congratulations you are up to date.
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OneDrive training videos
https://support.microsoft.com/en-us/office/onedrive-video-training-1f608184-b7e6-43ca-8753-2ff679203132
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How to - Create your email signature on the web
Create and add an email signature in Outlook on the web Sign in to Outlook on the web. Go to Settings> View all Outlook settings > Compose and reply. Under Email signature, type your signature and use the available formatting options to change its appearance. Note: You can have only one signature per account. If you want your signature to appear at the bottom of all new email messages that you compose, select the Automatically include my signature on new messages I compose check box. If you want your signature to appear on messages that you forward or reply to, select the Automatically include my signature on messages I forward or reply to check box. If you don’t select these options, you can manually add your signature to a selected message. For details, see Manually add your signature to a new message below. Select Save when you're done. Note: You can always return to the Compose and reply page and select or clear the check box for automatically including your signature. Reference: https://support.microsoft.com/en-us/office/create-and-add-an-email-signature-in-outlook-on-the-web-5ff9dcfd-d3f1-447b-b2e9-39f91b074ea3
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How To - Create your email signature in Outlook
Create and add a signature to messages [Video: (See how it's done)] Open a new email message. On the Message menu, select Signature > Signatures. Depending on the size of your Outlook window and whether you're composing a new email message or a reply or forward, the Message menu and the Signature button might be in two different locations. Under Select signature to edit, choose New, and in the New Signature dialog box, type a name for the signature. Under Edit signature, compose your signature. You can change fonts, font colors, and sizes, as well as text alignment. If you want to create a more robust signature with bullets, tables, or borders, use Word to format your text, then copy and paste the signature into the Edit signature box. You can also use one of our pre-designed templates for your signature. Download the templates in Word, customize them with your personal information, and then copy and paste them into the Edit signature box. Notes: You can add links and images to your email signature, change fonts and colors, and justify the text using the mini formatting bar under Edit signature. You can also add social media icons and links in your signature or customize one of our pre-designed temlates. For more information, see Create a signature from a template. To add images to your signature, see Add a logo or image to your signature. Under Choose default signature, set the following options for your signature: In the E-mail account drop-down box, choose an email account to associate with the signature. You can have different signatures for each email account. If you want your signature added to all new messages by default, in the New messages drop-down box, select one of your signatures. If you don't want to automatically add a signature to new messages, choose (none). This doesn't add a signature to any messages you reply to or forward. If you want your signature to appear in the messages you reply to and forward, in the Replies/forwards drop-down, select one of your signatures. Otherwise, accept the default option of (none). Choose OK to save your new signature and return to your message. Outlook doesn't add your new signature to the message you opened in Step 1, even if you chose to apply the signature to all new messages. You'll have to add the signature manually to this one message. All future messages will have the signature added automatically. To add the signature manually, select Signature from the Message menu and then pick the signature you just created. Add a logo or image to your signature Open a new message and then select Signature > Signatures. In the Select signature to edit box, choose the signature you want to add a logo or image to. Select the Image icon , locate your image file, and select Insert. To resize your image, right-click the image, then choose Picture. Select the Size tab and use the options to resize your image. To keep the image proportions, make sure to keep the Lock aspect ratio checkbox checked. When you're done, select OK, then select OK again to save the changes to your signature. Reference: https://support.microsoft.com/en-us/office/create-and-add-a-signature-to-messages-8ee5d4f4-68fd-464a-a1c1-0e1c80bb27f2
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How to - Share your Outlook calendar
Share your calendar [Video: (See how it's done)] Select Calendar > Share Calendar. Choose a calendar to share. Select Add, decide who to share your calendar with, and select Add. Select OK and you'll see the added people with a default permission level. Choose a name, select the access level to give, and select OK. Reference: https://support.microsoft.com/en-au/office/share-your-calendar-in-outlook-2fcf4f4f-8d46-4d8b-ae79-5d94549e531b
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How to - Create a calendar event and send out invites
Creating a Calendar event and sending out invites. Open Outlook and switch to your calendar by clicking on the bottom left. Click “New Meeting” on the top left. Setup your meeting. (See screenshot below) Click “To…” to select attendees from the HCDE address book. You can also enter email addresses for people outside of HCDE. Title your event/meeting. Enter the location of the event/meeting. Select a start and end date and time.
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How to - Purchase your obsolete technology
If someone in your division decides to replace a piece of technology, remember that the employee who used it has first right of refusal to buy that technology through our obsolete technology process. (see attached valuation of technology for pricing) This employee purchase can happen at any time throughout the year as long as the following happens: The technology in question is considered obsolete 3 years for iPads/tablets 3 years for laptop computer 4 years for desktop computer The technology has already been replaced (but be received and in use) The process for purchase is as follows: The employee has first right of refusal Employee purchase form filled out completely (see attached. Please note asset tag information needed) Appropriate asset transfer form (if item has an asset tag) is filled out and sent to Mr. Plapp at NPO (form attached for reference -with designation as sold through Obsolete Technology Process) Purchase form sent to Technology for signature and valuation of technology Technology prepared by help desk for private use (if applicable) Technology paid for with check – receipt received (payment accepted through business services – must have signed purchase form) If employee does not want the technology, anyone in the division may purchase it Same process as above If nobody in the division wishes to purchase the technology, it should be transferred to the Obsolete Technology Sale Fill out asset transfer form (receiving division should be FACILITIES) Contact facilities to pick up technology Technology taken to NPO Technology inventoried (asset tag number, serial number, etc….) Item(s) offered for sale at Obsolete Technology Sale in November
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How To - Install Office 365
Install Office 365 on your personal computer HCDE allows employees to install Office on a personal computer or device. (You are only issued 5 licenses including your work devices.) Navigate to the Office 365 website. https://www.office.com/ Click Sign in. Sign in with your HCDE email address and your HCDE password after clicking next. Click the blue “Install Office” button at the top of the page. When the download completes, run the installer. It can take some time for the install to complete. The installer will alert you when it is finished.
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How to - Change your HCDE password in Cy Fair and Katy ISD
Install Office 365 on your personal computer HCDE allows employees to install Office on a personal computer or device. (You are only issued 5 licenses including your work devices.) Navigate to the Office 365 website. https://www.office.com/ Click Sign in. Sign in with your HCDE email address and your HCDE password after clicking next. Click the blue “Install Office” button at the top of the page. When the download completes, run the installer. It can take some time for the install to complete. The installer will alert you when it is finished.